Shep Murray had one particularly bad day at work in 1998. During his annual performance review at the New York City-based marketing and communications company where the 27-year-old worked at the ...
Shep Rose Took a 'Step Back' from His Southern Charm Friends but Hopes to 'Build Our New Normal' Next Season Shep Rose Was 'Low-Key Considering Popping the Question' to Taylor Ann Green Before ...
Opinions expressed by Forbes Contributors are their own. Shep Hyken is a customer service/CX expert, author & keynote speaker. There are many reasons a customer might come back to a business again ...
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