Verizon and AT&T customers have reported their phones being stuck in SOS mode due to what appears to be a widespread outage.

Some Verizon users said on social media platform X their phones were stuck in ‘SOS’ mode. Tens of thousands of Verizon users reported outages for the wireless carrier’s services across the U.S. on Monday,

The Federal Communications Commission said on Monday it was investigating a Verizon network outage across the United States after thousands of users reported outages. Chicago and Seattle were among the hardest-hit cities and some iPhone users were stuck in "SOS" mode.

North Carolina residents struggling to contact their families in the wake of Hurricane Helene aren't the only Americans experiencing cell service outages this week. On Sept. 30, Verizon customers began reporting service outages in major cities like New York,

The Federal Communications Commission said on Monday that it was investigating a Verizon network outage across the United States after thousands of users reported outages. Chicago and Indianapolis were among the hardest-hit cities and some iPhone users were stuck in "SOS" mode.

Affected customers say their phones are in SOS mode. It comes as the carrier is also battling outages in the Southeast due to Hurricane Helene.

Verizon is adding satellite texting as soon as this fall, but not for all devices Phones enter SOS mode when not connected to their carrier network, either because they are in an area with poor coverage or because of a technical problem.