While auto repair cycle times have improved, rising repair costs and increased premiums are impacting customer satisfaction, especially as many policyholders face additional costs following claims, ...

TROY, Mich.--(BUSINESS WIRE)--Auto insurers have been fighting two major headwinds ever since the pandemic: rising costs and longer repair cycle times. This year, according to the J.D. Power 2024 U.S.

The automotive past offered predictability. A typical fender bender meant a repair, a short rental, and a completed claim with the car insurance provider. Today, that same minor collision is ...

Q3 2024 Edition Examines Rising Repair Costs, Growing Impact of EVs, Vehicle Complexity and Insights for Navigating the Challenges Ahead Crash Course is based on information derived from 300 million ...

Learn how to file an auto insurance claim effectively after an accident. Discover steps for handling claims, dealing with ...