The recent and rapid emergence of COVID-19 means humanity is now faced with living in an undeniably uncertain, distracting, and scary time. While the long-term impacts of this new challenge on both ...

Many people look at sales training and CRM as two separate functions that operate independently of one another. Would it surprise you to hear that they actually complement one another, and that sales ...

We all know the drill: as a software deployment draws near, it must be time for training the users en masse. It’s the only cost-effective way to get people up to speed and through the inevitable pains ...

People frequently ask me what’s next in CRM. I have a lot of knowledge because I attend a lot of vendor briefings, so it’s a fair question, but my understanding is highly imperfect because what’s next ...

In February 2020, two firefighters died after running out of air during a search in a library. The National Institute for Occupational Safety and Health report listed not only tactical inefficiencies ...

Bitrix24 Growth Hub article presents a practical six-step framework to help businesses simplify CRM implementation, drive consistent adoption, and remove the everyday obstacles that slow sales ...

Small businesses can choose from a vast array of customer relationship management (CRM) software solutions. However, while bells and whistles can be tempting, more isn’t necessarily better when it ...

Welcome! We are happy you are here. Thank you for your interest in building your skills within the Enrollment Management CRM (Salesforce/TargetX). Our goal is to help users understand the tools within ...

You invest in a state of the art CRM platform. You spend months tailoring it to the needs of your organization. Weeks of data mapping and migration tests ensue. You plan, build and deliver rigorous ...

CRM software can help small businesses automate tasks, increase customer retention, and generate better leads for sales and marketing teams. — Getty Images/Westend61 Marketing, sales, and customer ...