Aspect, a leader in workforce management and workforce engagement solutions, and Cinareo, a cloud-based capacity planning & ...

Powerful, Digital-First Solution Provides Precision Forecasting, Supports Hiring Challenges and Elevates the Customer Experience SUNNYVALE, Calif., Nov. 21, 2022 /PRNewswire/ -- Playvox, the leading ...

Project management is a simple concept but in practice, it’s a chaotic timeline twisted up with a thousand different priorities. You need to manage your team’s needs, project tasks and deadlines, all ...

Lead capacity planning involves anticipating future demand and increasing capacity in advance of expected growth. This strategy aims to stay ahead of customer needs, ensuring products or services are ...

LOWELL, Mass. & WESTON, Fla.--(BUSINESS WIRE)--UKG, a leading provider of HR, payroll, workforce management, and culture solutions, today announced it has been named a Leader in the NelsonHall New ...

Federal Emergency Management Agency leaders were told to prepare for a possible gutting of their workforce — by as much as ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Workforce management software allows businesses to manage everything from payroll, benefits and human resources (HR) to recruiting, onboarding, performance and learning from one location. This helps ...

In today’s fast-paced business environment, supply chains are no longer just operational backbones they are strategic assets that can make or break a company’s competitive edge. Christiana Onyinyechi ...