After producing a five-month, multimedia series on the power of client and community feedback, Stanford Social Innovation Review conducted two audience surveys to understand the campaign’s influence.

No business will look down on the importance of customer satisfaction. At least, no business wants to keep its customers and gain new ones. Customer is king has been long acknowledged in the business ...

Successful companies understand the importance of customer feedback use customer research surveys to garner many types of information from consumers and business customers, explains Toolpack ...