The Beach House Hotel, Crown Choice Inn and Suites and Hamilton Inn Select Beachfront have been under investigation for the past several months in response to consumer complaints.

Three hotels in Mackinaw City are accused of allowing customers to book rooms with certain amenities, only to send them to a different hotel when they come to check in.

According to the news release, consumers who had confirmed reservations at the Beach House Hotel or Crown Choice Inn & Suites found the hotels closed upon their arrival. They were then directed to ...

Michigan Attorney General Dana Nessel issued a “notice of intended action” to the Beach House Hotel, Crown Choice Inn & Suites, and Hamilton Inn Select Beachfront on Wednesday.

Attorney General Dana Nessel issued a notice of intended action against Beach House Hotel, Crown Choice Inn & Suites and Hamilton Inn Select Beachfront after consumer complaints of bait-and-switch ...

AG Dana Nessel issued a Notice of Intended Action to The Beach House Hotel, Crown Choice Inn & Suites and Hamilton Inn Select Beachfront following an investigation into business practices related ...

The investigation resulted from consumer complaints and focused on the Beach House Hotel, Crown Choice Inn & Suites and Hamilton Inn Select Beachfront.

Allegedly the Beach House Hotel, Crown Choice Inn & Suites and Hamilton Inn Select Beachfront offered rooms to visitors that weren't available and falsely advertised an open waterpark.

In the notice, Nessel said her office had received numerous complaints about hotels under similar ownership, The Beach House Hotel, Crown Choice Inn & Suites and Hamilton Inn Select Beachfront.

Crown_Choice_Inn_&_SuitesA woman staying at the Crown Choice Inn & Suites in Mackinaw City with her family last month recorded her encounter with a man behind the desk calling her an “idiot ...

Three hotels in Mackinaw City are accused of allowing customers to book rooms with certain amenities, only to send them to a different hotel when they come to check in.