What was once seen as an operational inefficiency is now a growth problem. Companies that cannot trust their data struggle to ...

What happened in the Qantas data breach? On June 30, 2025, Qantas found unusual activity on a third-party customer service platform. Hackers broke into this system and took personal information, such ...

Marketing leaders are turning to zero- and first-party data to replace guesswork with intent-driven strategies that align ...

Another major consumer brand has joined the growing list of companies hit by serious data breaches. Panera Bread has confirmed a cybersecurity incident after the hacking group ShinyHunters claimed it ...

Billions are wasted on dashboards and data collection. True journey intelligence comes when leaders turn insights into real-time action. Picture this: You're sitting in a strategy meeting where ...

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

Zscaler issued a response to recent controversy regarding data used for its AI model training. CEO Jay Chaudhry made references this week to “trillions” of Zscaler’s transaction-level logs being used ...

Workday, one of the largest providers of human resources technology, has confirmed a data breach that allowed hackers to steal personal information from one of its third-party customer relationship ...

Ledger customers reported receiving emails from Global-e, Ledger's payment partner, that a data breach at its cloud systems leaked sensitive customer data, the on-chain sleuth ZachXBT shared on his ...

Customer data platforms (CDPs) first gained popularity among marketing users as the technology tackled the marketing function’s complex customer data management challenges. These challenges included ...

SitusAMC, a technology vendor for real estate lenders, holds sensitive personal information on the clients of hundreds of its banking customers, including JPMorgan Chase. By Rob Copeland Stacy Cowley ...