Retailers today are experiencing a massive transformation in how customers are shopping. In fact, North American e-Commerce sales have seen an impressive increase of 146% growth in all online retail ...

SimWorks is seeking a Shipping and Receiving Clerk who will verify and maintain records on incoming and outgoing shipments. This candidate is a critical and integral part of the SimWorks USA team. The ...

A 47-year-old customer-service representative for Southwest Airlines says it's been a challenge. They've worked there since 2008 and the airline pays them $30 an hour. They said they've dealt with ...

Forbes contributors publish independent expert analyses and insights. Jack Kelly covers career growth, job market and workplace trends. Customer service workers have a challenging and mostly thankless ...

On the surface, the division of labor between sales and customer service seems clear cut. Sales reps reach out to prospects to earn new and repeat business. Customer service reps help existing ...

Wondering if Amazon offers work from home opportunities? They do! Amazon regularly hires remote workers for customer service, and these positions sometimes come with flexible schedules and competitive ...

JACKSONVILLE, Fla — Jacksonville-based Brightway Insurance has openings for its Customer Service Representative role, which takes inbound calls from customers and agents. “If you have a background in ...