For example, write the date as July 09 ... Even if you’re writing a formal letter of complaint, be sure to maintain a neutral and business-like tone and avoid using emotional language such ...

These sound more informal than you want to use in formal letters. For example, write (and speak) I am instead of I’m. Read it aloud – It is often easier to catch mistakes when we read something out ...

For example, you might write to express your condolences rather than send a hug by text to the family of someone who has passed away. A formal letter or email would have a standard greeting ...

Recommendation letters can serve as powerful testimonials ... the story behind students to understand them holistically. For example, learning about a creative project a student participated ...