If your iPhone is showing a black screen that never goes away, you should try resetting it or putting it into recovery mode.

A cracked iPhone screen is a terrible thing. Here's how to handle a cracked iPhone screen, even without a warranty, and how to prevent more damage.

If your iPhone shows a black, unresponsive screen, start by checking for physical damage or charging the device for at least 15 minutes. If that doesn’t help, force restart your iPhone or update its ...

In this week's episode of One More Thing, which you can watch embedded above, I go through what it's like to use AppleCare to repair a device, why it's so important to backup your files, what ...

Ghost touch on an iPhone is when the screen responds to touches that are not intended by the user. This can lead to random actions or commands being executed on the iPhone without any user input. It ...

However, like all smartphones, new iPhones can come with new problems, and sometimes it takes Apple a while to work out all the bugs. The good news is that most glitches early adopters run into are ...