Transport operator Arriva removed numerous systems from across the operation with the implementation of companywide cloud-based IT Service Management (ITSM) platform. The system from Cherwell Software ...

ServiceNow is a robust ITSM suite that offers organizations popular services on a single-platform. But it’s not as easy as deploying any tool or service – here’s six tips on how to embark on a ...

Axelos defines IT Service Management (ITSM) as the implementation and management of quality IT services that meet the needs of the business. IT service management is performed by IT service providers ...

GUEST OPINION: Australian businesses face mounting pressure to remain competitive while managing complex digital ecosystems that continue to evolve with the increased adoption of technologies, ...

SINGAPORE--Organizations in Asia are mostly satisfied with their IT service management (ITSM) initiatives, with many increasingly tapping on ITSM to better meet business requirements, according to ...

NEW YORK--(BUSINESS WIRE)--Accenture (NYSE: ACN) has been recognized in the first ever IDC MarketScape: Worldwide IT Service Management (ITSM) Implementation Services 2019 Vendor Assessment (doc # ...

(MENAFN- VMR News) With the implementation of a companywide cloud-based IT Service Management (ITSM) platform, Arriva, a transport operator removed numerous systems from across the operation. The ...

ServiceNow offers technical management support to large IT operations, with a focus on the help desk and ITSM. Its three certification paths will help validate your skills with this rising IT platform ...

FORT HUACHUCA, Ariz. - As the Information Technology Service Management (ITSM) environment within the Network Enterprise Technology Command, (NETCOM), exponentially grows; it is critical in terms of ...

BENGALURU, India, June 3, 2019 /CNW/ -- Infosys has been recognized as a Leader in the IDC MarketScape: 'Worldwide IT Service Management (ITSM) Implementation Services 2019 Vendor Assessment' (doc ...