Federal government leaders know that their organizations should always be improving. But today’s multitude of complex and evolving challenges — tighter budgets, shrinking workforces, aging ...

Innovation is not about creating something entirely new; it’s about transforming existing products into a unique solution to address a real-world problem. Process innovation cannot be achieved unless ...

Innovation is management. For those of us that want to create a lasting innovation culture in our companies, understanding this principle is vital to success. There may be plenty of myth making around ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

Among the many ways to classify a new business, perhaps the most subtle is drawing a distinction between businesses that truly innovate and those that simply improve upon something that already exists ...

Healthcare is a dynamic landscape. Opportunities to improve processes, address concerns and deliver exceptional care experiences are a patient expectation, a regulatory metric and at the heart of the ...