A new report finds significant language access barriers in Massachusetts courts for non-English speakers and the deaf or hard of hearing. Shortfalls include unreliable interpreters, a lack of ...

Eloisa Mendoza has spent 18 years helping people who aren’t fluent in English navigate complex legal documents. She guides them through stressful events and accompanying dense paperwork, such as ...

The Joint Commission’s new National Performance Goals take effect in January 2026 and language access, once viewed as a patient experience issue, is emerging as a core safety and accreditation ...

Josina Morita’s family has been using the wrong surname for generations — all because a language barrier caused her great great great grandfather to mix up his first and last names when he arrived at ...