Lynn McKerral holds a sign in support of Social Security Administration workers in front of the agency’s headquarters in Woodlawn, Maryland, on May 20. (Wesley Lapointe for The Washington Post) Social ...
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Cuyahoga County JFS slashed call wait times by 75% - federal changes threaten to undo it all
CLEVELAND, Ohio – Cuyahoga County’s Job and Family Services was able to slash average call wait times to less than 20 minutes this year, but officials fear that President Donald Trump’s “big, ...
The hiring of more interviewers and other improvements greatly reduced call wait times in handling claims for state Unemployment Compensation benefits, Gov. Josh Shapiro said Tuesday. The governor ...
Members of Congress and advocates say the Social Security Administration is providing the public with misleading information about how long it will take to resolve their problems. Over the last ...
Members of Congress and advocates say the Social Security Administration is providing the public with misleading information about how long it will take to resolve their problems. Over the last ...
The Social Security Administration’s acting inspector general has opened a review of the agency’s call center wait times and its ability to deliver services to Americans. The investigation was ...
Members of Congress and advocates say the Social Security Administration is providing the public with misleading information about how long it will take to resolve their problems. Over the last ...
Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide additional information about the wait times for phone calls, amid reports of ...
What used to be a five-minute call to Wisconsin's licensing agency can now take over half an hour after wait times at the Department of Safety and Professional Services' call center spiked in July. At ...
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