For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across ... it means passing data to an outside vendor. To address this, Salesforce instituted a policy ...

New Data Cloud features to boost Salesforce’s AI agents September 17, 2024: Salesforce added new features to its Data Cloud to help enterprises analyze data from across their divisions and also ...

Salesforce is instilling confidence by using AI to test hundreds of variations of an agent's interaction in parallel. With these enhancements and support for Agentforce and Data Cloud in familiar ...

The pressure is on enterprise software companies like Microsoft (NASDAQ: MSFT), Salesforce ... from overall AI adoption. So, ...

Salesforce has added a new set of tools under the name of Testing Center to its agentic AI offering ... was making Sandboxes for Agentforce and Data Cloud generally available in order to help ...

Salesforce (CRM – Research Report), the Technology sector company, was revisited by a Wall Street analyst yesterday. Analyst Derrick Wood from ...

New monitoring tools, such as Agentforce Analytics and Utterance Analysis, provide granular insights into AI performance. These tools, built on Salesforce’s Data Cloud, offer continuous ...

For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption ... sales data and creating summaries of conversations in Slack. AI agents aren't new to Salesforce.

This new toolchain — the first of its kind in the industry — will enable teams to test, deploy, and monitor AI agents ... and the Salesforce CLI that now support Data Cloud and Agentforce.

Allowing access to third-party LLMs can be risky because it means passing data to an outside vendor. To address this, Salesforce instituted ... see clients broadly adopt AI agents designed with ...