Explore how Salesforce uses AI to drive business growth and success in today's competitive landscape.

Little agents everywhere Salesforce is raising prices for a bunch of its products and claims that increasing integration with AI justifies the increased bills, even after one of its own researchers ...

Robin Washington, chief operating and financial officer at Salesforce, talks agentic AI and offers career advice.

Salesforce partners with OpenAI to bring the ChatGPT generative AI model to its Einstein AI customer relationship management tool.

Salesforce is growing its Einstein platform with an autonomous AI agent technology that will be used initially to support customer self-service.

Salesforce has actually been developing AI to help clients, who primarily use its software for customer service, sales, and automating their marketing, since releasing its original Einstein AI ...

Salesforce's Einstein Copilot can provide insights and perform tasks help streamline daily processes. However, it also comes with risks that you should takes steps to mitigate. Learn more from ...

Salesforce CEO Marc Benioff says up to 50% of the work in key departments is being done by AI. So what's that mean for up to ...

Salesforce ( (CRM)) just unveiled an announcement. On July 9, 2025, Salesforce announced the appointment of Amy Chang and David Kirk to its Board of Directors. These appointments aim to enhance the ...

Salesforce says its Einstein Service Agent, built on Einstein 1, the company’s AI platform, doesn’t need to be pre-programmed with a map for interacting with customers.

Salesforce says AI handles 30–50% of its operations. As layoffs rise and automation spreads across tech, what does this mean ...