Xenai Digital recognised as Salesforce ANZ Partner of the Year after leading a customer experience transformation for Fiji ...

LOS ANGELES--(BUSINESS WIRE)--EVPassport, a global EV charging network, today announced an expanded relationship with Salesforce (NYSE: CRM), the #1 AI CRM, to enhance the EVPassport customer ...

Sept. 17, 2024 -- By: Raju Malhotra -- Last Thursday, Salesforce unveiled Agentforce, a suite of autonomous AI agents that augment employees and handle tasks to help drive unprecedented efficiency and ...

Salesforce and Google have expanded their strategic partnership to provide businesses with greater flexibility in building and deploying AI-powered agents. The partnership empowers customers to ...

Expanded collaboration brings NiCE’s AI-powered CX and intelligent orchestration together with Agentforce in Salesforce Service Cloud, empowering businesses to deliver complete customer service ...

New product and services bundle makes it easy to get up and running quickly with Five9 and Salesforce Service Cloud Voice BYOT SAN RAMON, Calif.--(BUSINESS WIRE)-- Five9 (Nasdaq: FIVN), provider of ...

Investment strengthens the company’s global partnerships with Salesforce and ServiceNow (NOW) to accelerate the agentic AI customer experience orchestration opportunity SAN FRANCISCO--(BUSINESS WIRE)- ...

CONWAY, Ark.--(BUSINESS WIRE)--Acxiom, the customer intelligence company whose data-driven solutions create business growth by enabling better customer experiences, today announced that Acxiom is now ...

Amadeus is deepening its collaboration with Salesforce to introduce a cutting-edge hotel service center solution designed to enhance efficiency and elevate customer service in the hospitality sector.