ServiceNow has set its sights on the CRM market. If you hadn’t heard it before now, it came through loud and clear at Bill McDermott’s Knowledge user conference keynote this year as he declared that ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. In case you’ve somehow missed the splashy TV ads starring Idris ...

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2023 — ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced significant expansions to the Now ...

ServiceNow (NYSE: NOW), the AI control tower for business reinvention, and OpenAI today announced an enhanced strategic collaboration to power agentic AI experiences and accelerate enterprise AI ...

Company showcases plans to accelerate digital experiences for nonprofits, to support the advancement of SDGs during the United Nations General Assembly New research from ServiceNow and ThoughtLab ...

COVINA, Calif.--(BUSINESS WIRE)--xtype, the Technical Governance Platform for ServiceNow, today announced significant momentum throughout 2025 as organizations increasingly recognize technical ...

ServiceNow awarded Calitii Elite Partner status in recognition of its outstanding competency, capability and customer success rankings. Notably, Calitii boasts ten Certified Technical and Master ...

Significant expansions to the Now Platform offer customers new, faster, and more efficient ways to work ServiceNow Knowledge 2023, the marquee showcase of how our latest innovations address complex ...

As platform complexity accelerates with AI adoption and multi-instance sprawl, organizations turn to xtype for technical governance at scale xtype, the Technical Governance Platform for ServiceNow, ...