This story is part of KXAN’s “TxTag Troubles” investigative project launched May 7, 2023. Following related reports in recent years, our team rededicated its resources to this major consumer issue, ...

Add Yahoo as a preferred source to see more of our stories on Google. AUSTIN (KXAN) — TxTag is driving Brad Ruhl mad. “This is really crappy customer service,” he vented during a recent drive. “If ...

The Texas Department of Transportation is making a change to the TxTag and informing customers about a transition to its toll services. TxDot will move its toll services to a different agency. This is ...

AUSTIN, Texas — Changes could be coming for toll road drivers in Texas. The Texas Department of Transportation says it's exploring options to increase its efficiency and customer service. One of the ...

AUSTIN (KXAN) — The Texas Department of Transportation confirms it has attempted to contact the more than 720 KXAN viewers who reached out to our team after receiving no resolution or reply from the ...

Texting scams are targeting toll customers in Texas saying they’re from TxTag, and the Texas Department of Transportation is warning residents to be on the lookout. There have been multiple reports of ...

AUSTIN Texting scams are targeting toll customers in Texas saying they’re from TxTag, and the Texas Department of Transportation (TxDOT) is warning everyone to be on the lookout. According to a news ...

Matt Grant is back with an up date into our TxTag Troubles project. He found a total of 1.4 million accounts – or 60% of TxTag account holders – weren't transferred over to Harris County Toll Road ...

The Texas Department of Transportation is looking to switch over TxTag’s toll-transaction processing and customer account services to the Harris County Toll Road Authority by the end of the year.

The Texas Department of Transportation (TxDOT) is warning toll road drivers about an uptick in texting scams that target TollTag consumers. The scam works like this. TxTag customers receive text ...

You can bet if this is happening in Texas, it is happening everywhere else as well. TxDOT (Texas Department of Transportation) reports it is aware of a spike in texting scams targeting TxTag toll ...