With a big feature set and affordable plans, Zoom Phone is the best VoIP phone service for most SMBs. It’s also easy to configure and use, allowing you to hit the ground running.

Make a VoIP call from within PowerPoint or Excel? Yes, it will happen - as part of some new alliances Microsoft will be using to get into the VoIP space. The AT&T alliance sounds the most interesting.

Some broadband customers who use the Internet for phone conversations are complaining that their incoming calls are being blocked. The problem, which surfaced about two weeks ago, apparently prevents ...

You might have heard of VoIP and its usage. You might have wondered what it is and how it is different from normal phone calls. Why do businesses use VoIP to make out their phone calls? In this guide, ...

Yesterday, I posted descriptions of three VoIP related U.S. patent applications published in the last three months. There are a total of nine. I promised you three more. Here they are: Stealth ...

Following up on the VoIP quality issues that we discussed in last week’s newsletter, this week we’d like to take a deeper dive into some of the possible problems that can make VoIP call quality ...

Human communication has evolved dramatically over the centuries, from word of mouth to letters and telegrams to phone lines that stretch from one end of the world to the other. While you can still ...

Changes are afoot in many enterprises as more and more of them switch from traditional voice connections to Voice over IP (VoIP) services. Market research firm Gartner found that three out of every ...

Clear Choice Test shows VoIP call quality can improve with SSL VPN links. VoIP is often written off as an application that will not work well over an SSL VPN link. To test that argument, we examined ...

Despite all the bad press, voice-over-IP (VoIP) is continuing to make inroads in communication architectures. From enterprises to core networks, VoIP is being implemented as a means for merging voice ...

A growing number of people are sharing the digital music on MP3 players and other music devices using freely available software and Skype, a free Internet phone service. The enthusiasts are borrowing ...