The authors examined the accuracy of provider directories and found widespread errors. Machine-readable directories are not more accurate than conventional directories, despite their advantages. A ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The study's findings paint a troubling picture of the current state of provider directories.

Relying on a 2-stage secret shopper survey, the authors found that inaccuracies in provider directories often persisted for well over 1 year. Objectives: Provider directory inaccuracies have important ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In today's healthcare landscape, efficient data exchange is crucial. However, the industry ...

CMS is seeking public input on a directory that could serve as a "centralized data hub" for all healthcare directory and digital contact information with accurate, up-to-date and validated data in a ...

Medicare Advantage plans will soon be required to take steps to improve the timeliness and accuracy of information in their medical provider directories, the Trump administration announced Thursday.

NPR's Scott Simon speaks with The Lever's Helen Santoro about her reporting on outdated health insurer directories and lower reimbursement rates for providers and patients. Maybe this has happened to ...

Susan H. Busch ([email protected]) is a professor in the Department of Health Policy and Management, Yale School of Public Health, in New Haven, Connecticut. Kelly A. Kyanko is an assistant professor ...

It’s hard to know if your health insurance plan is as good as advertised. You pay a monthly premium to access a network of health providers. But call the numbers in your provider directory, and you’re ...

ProPublica is a nonprofit newsroom that investigates abuses of power. Sign up to receive our biggest stories as soon as they’re published. It’s hard to know if your health insurance plan is as good as ...