CX leaders around the world recognize the transformative power of AI to elevate both customer and employee experiences, and they're eager to tap into its potential for performance gains.In this ...

Artificial intelligence produces impressive results for companies willing to take a chance on it, speakers point out at Verint's annual conference.

With this certified integration, HubSpot customers can connect their CRM with LearnUpon's LMS for customer onboarding.

Braze offers a range of BrazeAI features to help marketers experiment and create customer experiences, It's newest innovation, codenamed Project Catalyst, is an agent that brings together investments ...

Integrail, a no-code Agentic artificial intelligence platform provider, has launches AI Studio to help companies create AI applications and automate workflows without writing code using a ...

"The Loop is an absolute game-changer for marketers," said Rebecca Corliss, vice president of marketing at GrowthLoop, in a statement. "For the first time, marketers can see the sales they produce for ...

Claravine's new offerings enhance content and creative management with new AI capabilities and advanced tools and features.

SAP at its CX Live event this week has unveiled new partnerships and integrations with Gainsight and ChannelEngine.

VideoAmp integrates client data sets into VALID for a representation of conversions following ad exposure on linear TV, streaming, and digital channels.

With the ubiquity of artificial intelligence these days, algorithms are seemingly making almost every decision for us, often to the detriment of the customer experience, Forrester Research says in a ...

Discover how integrating business operations technology can streamline your business, reduce costs, and give service providers a competitive edge in a demanding industry.

SugarCRM is celebrating its 20th year in business in 2024. Clint Oram, its co-founder and chief strategy officer, recently gave a far-reaching interview with DestinationCRM, answering questions on ...