In 2005, Amazon changed the game for customer loyalty. Jeff Bezos introduced Amazon Prime, a $79 annual membership that offered free two-day shipping. Now this sounds fairly simple, but what happened ...

Stephen Covey’s 7 Habits offer a surprisingly practical blueprint for CX teams navigating AI, alignment and rising customer ...

As more consumers turn to third-party AI tools in their shopping journeys, who owns that experience? Retailers are turning to partnerships with AI providers. Walmart is working with OpenAI to let ...

Many firms struggle with their largest accounts because senior leaders lack a full understanding of how to enable the full ...

Sabrina Carpenter is sharing more context about her Man's Best Friend cover art. In a new cover story for Variety's Hitmakers Issue, the "Juno" singer asked about the controversy surrounding her ...

Exclusive: ScreenRant presents a clip from episode 8 of Robin Hood, in which Marian and Rob have a tense confrontation about the power of love. Growing number of House Republicans sign on to effort to ...

It is not often one finds oneself down on their knees in front of a work of art. But that was the case for many visitors to the recent exhibition Elusive Sense: On the Fluid Boundaries of Perception ...

Sometimes, I wonder how good of a job I’ve done over the years of fooling my readers. I’ll have succeeded if you’re surprised to learn that I must fight the constant inclination to become a true ...

Psympl(R), the Psychographic AI(TM) platform purpose-built for hyper-personalized engagement in consumer financial services, today announced its entry into the banking and credit union market through ...

The "Espresso" hitmaker revealed the 'Man's Best Friend' cover art in June Greg Swales for Variety; Island Records/UMG Recordings Sabrina Carpenter is sharing more context about her Man's Best Friend ...

A former Kansas high school art teacher accused of having sex with a student, including multiple times in the back seat of her Jeep, will stand trial. Nicole Hernandez, 30, also known as Nikki Baird, ...