Alibaba launched a new AI chatbot assistant service on Thursday, refreshing its push into a consumer-facing space that is ...

As more people use AI chatbots for search and shopping, what happens to small businesses who depend on web searches and ...

India has kicked off a pilot to let consumers shop and pay directly through AI chatbots, with OpenAI’s ChatGPT leading the rollout and integrations with Google’s Gemini and Anthropic’s Claude in ...

With an increasing number of people turning to chatbots for advice, artificial intelligence researchers are saying you might want to take their flattery with a grain of salt. While you might be ...

Amazon CEO Andy Jassy projects Rufus, the AI shopping assistant, will drive over $10 billion in annual sales. Launched in ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

New Delhi [India], October 5 (ANI): The Department of Consumer Affairs has received several complaints against e-commerce platforms for charging extra fees under various names, a practice that the ...

Amazon.com Inc. is rolling out an updated version of its main artificial intelligence tool for business, the latest effort to grab a slice of the market for software designed to automate and speed up ...

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including ...

ChatGPT started the AI revolution, but it isn't the only chatbot worth using. We've tested the best AI chatbots to help you determine which one is right for you. I’ve been writing about consumer ...

OpenAI plans to allow a wider range of content, including erotica, on its popular chatbot ChatGPT as part of its push to "treat adult users like adults", says its boss Sam Altman. In a post on X on ...