Most companies haven’t trained employees how to work virtually, leading to miscommunication, wasted time, and confusion.

Building a Customer Relationship Management (CRM) system from scratch is a major undertaking that can give your company a ...

The ever-changing landscape of data sources used in modern organizations presents significant challenges to data preservation ...

Employees are the backbone of every business ... Here are some of the key steps to take: • Have regular training sessions. Whether it’s a long-standing program needing a refresh or a new ...

said Cirkul is looking for ways to help employees grow with it. They are preparing to launch a leadership development program that will provide training for over 100 staff members. They’re also ...

Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...

Technology should make our lives easier, not harder. Yet, many businesses struggle with IT workflows that are slow and chaotic. Repeated errors, miscommunication, and wasted time can drain resources ...

The post contains 252 new customer stories, which appear at the beginning of each section of customer lists. The post will be ...

Explore eight in-demand cybersecurity career paths and find the best fit for your skills, interests, and goals in 2025. Keep reading for more ...

Some bosses think micromanagement is cool. This employee was asked to log every single task at work to track productivity. So they took the instruction quite literally and gave the boss way more ...

Michael Tanzi, 48, received a lethal injection and was pronounced dead at 6:12 p.m. at Florida State Prison. Michael Tanzi, left, sits in court during jury selection for sentencing in the murder ...