The Brand Ambassador takes all sorts of abuse, but one over-entitled customer has home asking a deep question.

Carnival Cruise Line has taken sides in one of the most polarizing debates of the past 50 years. It's a decision that many ...

Carnival Cruise Line is being called out on condiments - specifically, ketchup or catsup and how easily it may be available.

A recent guest of Carnival Pride asked if the Serenity Retreat was actually meant to be serene because of her unrelaxing ...

Sometimes you want more than just pizza as a late night snack or meal and the cruise line has passengers covered.

Related: Carnival Cruise Line shares new passport rules with passengers. During hurricane season, which ends Nov. 30, many ...

The midnight buffet is coming back to Carnival Cruise Line! Carnival is expanding their late night food options to include ...

According to Carnival Cruise Line Brand Ambassador John Heald, if any passenger scatters ashes at sea without following the proper protocol, the cruise line could be subject to a large fine for ...

In a video posted to Facebook, Carnival's brand ambassador John Heald said suppliers who service the cruise industry are facing challenges sourcing bacon for their ships. Due to the shortage ...

Carnival Brand Ambassador John Heald seems like a man anyone would love to have a cup of coffee or share a cigar (his vice of choice) with. He has let followers on his Facebook page into his ...