A poll by senior cruise director of Carnival Cruise Lines, John Heald, left some upset over long-standing issues with the company’s loyalty program ...

Carnival Cruise Line's Brand Ambassador, John Heald, posted on his Facebook page today about which crew members share ...

A rumor circulating online about drink packages aboard Carnival Cruise Line has sparked discussions about drinking responsibly on cruises. Carnival ambassador and cruise blogger John Heald debunked ...

Carnival Ambassador John Heald rejected an idea to allow guests to pay to reserve desirable lounge chairs on the pool deck.