To make life difficult for phone scammers, the British telecommunications company O2 is now relying on Daisy, an AI-generated ...

Tickets for the event at London's o2 Arena next February sold out on the venue's official website sold out within minutes of ...

Ofcom has published the latest figures for complaints it has received about the UK’s major providers of broadband. mobile and ...

Starbucks brews up festive cheer with a stop-motion short. / Credit: Starbucks Every week, The Drum picks the top global ...

O2, the mobile operator arm of Brit telecoms giant Virgin Media ( VMO2 ), says it has built the human-like AI to answer calls ...

The latest Ofcom report shows that from April to June this year, NOW Broadband had the most unhappy customers, ...

Telecommunications firm O2 has created a “human-like AI granny” to answer scam calls with the aim of keeping fraudsters on ...

Normally it would be a scammer’s dream to catch an elderly victim on the phone, chatting away while extracting bank details ...

The Internet Service Provider (ISP) came bottom of the list for overall moans scoring 18 complaints per 100,000 subscribers. That's surprising as at the other end of the table is Sky's own broadband ...

As fraudsters embrace deepfakes to steal millions, British telecom’s O2 is fighting back, using an AI grandma to waste time.

Called Daisy, the bot is powered by an artificial intelligence model that can hold a conversation in real time. It uses a practice called scambaiting to keep scammers talking to it on the phone for ...

Called Daisy, or "dAIsy," the voice-based AI mimics a senior citizen to hold meandering conversations with phone scammers.