“There has been remarkable consistency at the top in the three years of our Best Customer Services lists: Chick-fil-A (No. 3 ...

A third-party customer service system used by Discord's support teams has been hacked, compromising some user personal data, including government IDs. Discord has written to some users confirming that ...

Discord says that hackers made off with images of 70,000 users’ government IDs that they were required to provide in order to ...

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Amazon says its systems are back online again after connectivity issues persisted Monday. But reports of problems with Amazon’s cloud computing services unit AWS continue.

More than 1,000 companies had 6.5 million reports of disruption, including Snapchat, Reddit, Roblox and Lloyds bank.

Amazon, Google, Snapchat, Roblox, Fortnite, and Canva are amongst the applications that have stopped functioning after Amazon ...

AWS said in a status update on Monday just before 4 p.m. EDT that all of its services had "returned to normal operations" after much-used sites like Snapchat, Canva, Venmo, Coinbase, Ring doorbell ...

The system for banking companies differs from that of the telecoms industry, where compensation is due for loss of services ...

Downdetector reported a massive spike in reports about service issues involving a host of sites on Monday morning. The Amazon Web Services outage disrupted the likes of Lloyds Bank, Snapchat, Zoom, ...