South East Water is on the cusp of going live with two Salesforce AI services that it hopes will allow customer service agents to resolve calls faster, improving customer experience and satisfaction.

Tech tools help improve data collection and targeted outreach of student involvement on campus. Learn about how four ...

Notable Fortune 500 companies trust Obsidian Security to secure SaaS applications, such as Salesforce ... is hosting a Zoom ...

Just last year, Inflection AI was as hot as a startup could be, releasing best-in-class AI models it claimed could outperform ...

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Businesses are generating vast amounts of event data across clouds, applications, and 3rd party SaaS. Too often this data is ...

AI labs racing to surpass human intelligence have become the subject of reports that challenges are getting between their ...

As generative AI moves to production systems, adopters are reaping rewards like accelerated productivity, says Swami ...

In an exclusive conversation at AWS headquarters in Seattle, Dilip revealed how Q for Business empowers organizations to ...

In my experience working with AI Agents, I have found that one needs to break the problem down into a set of workflows ...

Amazon Web Services Inc. is betting big on artificial intelligence as it scrambles to gain mindshare from perceived leaders ...

Developers of Artificial Intelligence have made big promises about how transformational AI will be. But what it can really ...