The Agentforce Testing Center consists of tools that can help enterprise users test and observe agents before deploying them ...

Salesforce previously enabled its customers to build AI agents through Agentforce and was far ahead of the curve in doing so.

Salesforce's State of the AI Connected Customer report has highlighted declining consumer trust in companies and an increasing reliance on Artificial Intelligence (AI) in customer interactions. The ...

Salesforce announced Testing Center, a platform that lets enterprises test AI agents responses without touching sensitive information.

Salesforce CEO Marc Benioff is the latest to tout AI agents as the next advancement of artificial intelligence technologies.

The announcement also included perspectives from customers and analysts, emphasizing the importance of robust testing to build trust in AI systems. Salesforce's efforts are seen as a step towards ...

Australian consumer trust in companies ... the use of autonomous AI agents in their shopping experiences. That’s according to the latest Australian data from Salesforce’s State of the AI ...

63% of consumers globally believe that advances in AI make trust even more important, according to Salesforce’s latest State of the AI Connected Customer report. In India, Millennials (57% ...