Customer relationship management system provider Salesforce (CRM) is entering the earnings confessional after the close on ...

Salesforce (NYSE:CRM – Free Report) had its target price boosted by Truist Financial from $315.00 to $380.00 in a research ...

Salesforce has changed the way companies manage their customer relationships. It is a robust CRM system that improves ...

Cyber Week is expected to drive $311-billion in global sales as consumers eagerly await holiday deals – with the use of AI and agents set to influence up to 19% of those orders – according to a new ...

Yet, the Salesforce study highlights the need to build confidence in the AI agent experience, which can be done by providing ...

In the ever-changing digital age, there has been a growing demand to modernize government services, improve citizen ...

Known Pty Limited, trading as Kudosity, a leader in the messaging technology industry, has become an early adopter of rich ...

South East Water is on the cusp of going live with two Salesforce AI services that it hopes will allow customer service agents to resolve calls faster, improving customer experience and satisfaction.

The primary driver of this scepticism appears to be concerns over how organizations manage sensitive customer information.

About 74% of Singapore consumers trust companies less than a year ago, driven by skepticism over how organizations handle ...

Microsoft was among the top detractors despite beating analysts’ estimates for quarterly revenue and profitability. The ...

In an exclusive interview with CIOL, Vikram Bhandari, CTIO at Yantra – A Riveron Company speaks about Yantra’s growth story.