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For more information about generative AI providers, read our in-depth guide: Generative AI Companies: Top 20 Leaders 7 Key Features of Salesforce Einstein Einstein 1 Platform. The Einstein 1 ...
Little agents everywhere Salesforce is raising prices for a bunch of its products and claims that increasing integration with AI justifies the increased bills, even after one of its own researchers ...
AI is not a new thing for Salesforce, which has been working on its Einstein AI platform since 2016 as a tool to help improve customer relationship management (CRM), marketing and sales processes.
Robin Washington, chief operating and financial officer at Salesforce, talks agentic AI and offers career advice.
Salesforce says AI handles 30–50% of its operations. As layoffs rise and automation spreads across tech, what does this mean ...
Salesforce has actually been developing AI to help clients, who primarily use its software for customer service, sales, and automating their marketing, since releasing its original Einstein AI ...
The Einstein Copilot enables a broad range of conversational AI experiences for Salesforce users, but that’s the catch: it’s focussed on direct users of the Salesforce platform.
Salesforce CEO Marc Benioff says up to 50% of the work in key departments is being done by AI. So what's that mean for up to ...
Benioff: AI performs 30–50 % of Salesforce’s workload via Agent Force digital agents, already live with 5,000 customers.
In this model, Salesforce is responsible for securing the infrastructure, platform, and services that enable AI (as shown by the Einstein Trust Layer) and the secure processing of customer data ...
Salesforce ( (CRM)) just unveiled an announcement. On July 9, 2025, Salesforce announced the appointment of Amy Chang and David Kirk to its Board of Directors. These appointments aim to enhance the ...