Former Salesforce executives have launched carbonx Data & Marketing, a consulting agency specialising in Salesforce data ...

South East Water is on the cusp of going live with two Salesforce AI services that it hopes will allow customer service agents to resolve calls faster, improving customer experience and satisfaction.

Cloud computing giant Salesforce (CRM) is set to report fiscal third-quarter results next month. Read for more.

The Agentforce Testing Center consists of tools that can help enterprise users test and observe agents before deploying them ...

Karthik’s AI-driven automation solutions have streamlined CRM processes, reducing manual effort and enhancing efficiency.

Salesforce announced Testing Center, a platform that lets enterprises test AI agents responses without touching sensitive information.

So youre running an agency and looking to revolutionize your operations Youve been managing your resources and optimizing your processes but You have hired more human resources than ever before You st ...

Some of the key innovations that are scaling business capabilities include 5G network expansion, blockchain-based fintech, ...

Tech tools help improve data collection and targeted outreach of student involvement on campus. Learn about how four ...

According to the latest SA SME Tech Index by World Wide Worx, which found that nearly two-thirds (63%) of local SMEs are ...