South East Water is on the cusp of going live with two Salesforce AI services that it hopes will allow customer service agents to resolve calls faster, improving customer experience and satisfaction.

Some of the key innovations that are scaling business capabilities include 5G network expansion, blockchain-based fintech, ...

Tech tools help improve data collection and targeted outreach of student involvement on campus. Learn about how four ...

Former Salesforce executives have launched carbonx Data & Marketing, a consulting agency specialising in Salesforce data ...

According to the latest SA SME Tech Index by World Wide Worx, which found that nearly two-thirds (63%) of local SMEs are ...

Over the last several years, Salesforce CEO Marc Benioff said we've all "got drunk on the ChatGPT Kool-Aid" but AI is more ...

So youre running an agency and looking to revolutionize your operations Youve been managing your resources and optimizing your processes but You have hired more human resources than ever before You st ...

Cloud computing giant Salesforce (CRM) is set to report fiscal third-quarter results next month. Read for more.

By integrating these powerful AI tools into your daily workflow, you can free up time to focus on high-value tasks that ...

Karthik’s AI-driven automation solutions have streamlined CRM processes, reducing manual effort and enhancing efficiency.

For the latest edition of the “State of Sales” report, Salesforce Research surveyed over 2,900 ... What are the current and ...

Salesforce announced Testing Center, a platform that lets enterprises test AI agents responses without touching sensitive information.