Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

Agentforce Contact Center has been in pilot mode with 60 users, Compass Working Capital and Savant Systems among them.

The recent rally largely followed Salesforce’s better-than-expected fourth-quarter fiscal 2026 results reported on Feb. 25. The company had been facing concerns about slowing revenue growth. For years ...

Saltbox Mgmt today announced the expansion of its service offerings to include Salesforce Partner Cloud, strengthening the company's capabilities across the Salesforce ecosystem and helping ...

Craveable Brands, the franchisor for Red Rooster, Oporto, Chicken Treat and Chargrill Charlie’s, sees AI as potentially valuable for customer loyalty and franchisee assistance applications, but has ...

Salesforce, Inc. (NYSE:CRM) is one of the Best Technology Stocks to Buy for the Long Term. On March 3, Salesforce, Inc. (NYSE:CRM) presented at Morgan Stanley Technology, Media & Telecom Conference ...

Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. Investors demanded significant concessions in Salesforce’s $25bn bond deal on Wednesday, highlighting rising ...

While both of these software leaders' stocks have been beaten down, one company has much better growth prospects than the other -- and its stock looks like a better buy, too.

Day one keynotes at Enterprise Connect posited that agentic AI is the key to providing the level and quality of CX that users demand.

"Buy low, sell high" is one of the most well-known investing adages. The main problem with following this four-word strategy, though, is knowing which low stocks are most likely to rise in the future.

Oracle executives repeatedly said the company is insulated from the AI threat. It might be time for investors to listen.

This discount reflects both the company's maturity and broader market anxieties that AI agents could potentially disrupt traditional SaaS subscription models, thereby pressuring Salesforce's core ...