If you don't like customer service, you're probably not going to like working at Starbucks. We're in that transition of ...

Starbucks CEO Brian Niccol was busy this year, implementing changes from a new dress code to sweeping store closures. Here's ...

Central Perk from "Friends" — guided his vision of what his stores should look like.

Starbucks doesn’t want to be on every street corner anymore”. The latter, previously inconceivable when it comes to a brand ...

Starbucks CEO Brian Niccol's turnaround plan appears to be making progress, with early signs of improved service standards.

The coffee giant shuttered locations concentrated in major cities, as part of CEO Brian Niccol's $1 billion restructuring ...

Starbucks CEO Brian Niccol aims to revive cafes with a “Friends”-style Central Perk experience amid sales challenges.

An iconic coffee chain has closed 400 locations as part of a change in strategy, according to a new report. Starbucks’ ...

Starbucks’ CEO Brian Niccol discusses the challenges of scaling a turnaround across the company's large workforce and how the ...

CEO Brian Niccol reveals how the coffee giant uses artificial intelligence as a "co-pilot" for workers and not as a ...

Starbucks CEO Brian Niccol has addressed growing concerns about automation and artificial intelligence (AI) potentially ...