Central Perk from "Friends" — guided his vision of what his stores should look like.

If you don't like customer service, you're probably not going to like working at Starbucks. We're in that transition of ...

Starbucks CEO Brian Niccol opens up about his first year at the helm, the challenge of managing hundreds of thousands of ...

Starbucks CEO Brian Niccol's turnaround plan appears to be making progress, with early signs of improved service standards.

Starbucks CEO Brian Niccol aims to revive cafes with a “Friends”-style Central Perk experience amid sales challenges.

Starbucks CEO Brian Niccol has addressed growing concerns about automation and artificial intelligence (AI) potentially ...

The coffee giant shuttered locations concentrated in major cities, as part of CEO Brian Niccol's $1 billion restructuring ...

Chipotle Mexican Grill has faced no shortage of lawsuits over the years, from food-safety crises to wage-and-hour disputes ...

Starbucks turnaround may take years: revenue up but margins hit lows. Valuation is also at a significant premium to peers.

Starbucks has closed 400 locations nationwide as part of a major restructuring effort, with most of the shutdowns having ...

Starbucks spent years trying to become an inescapable storefront on the streets of New York, Los Angeles and other big cities ...

In Q4, Starbucks achieved flat comp sales in the U.S., with transactions falling -1% but offset by a 1% bump in price and mix ...