As AI becomes embedded across CRM workflows, the challenge in 2026 shifts from adoption to execution, forcing organizations ...

Intuit’s new all-in-one platform introduces significant features to help businesses and accounting firms enhance AI-powered financial management in the new year. In announcing the new product at this ...

SMB marketers may soon ditch tools such as Mailchimp, Outreach, and HubSpot for an all-in-one AI-powered CRM designed to help small teams create, send, and manage personalized campaigns without the ...

Agentic commerce is changing how consumers discover and buy, as brands deploy AI agents as autonomous team members to predict demand, optimize pricing, and communicate with customers automatically.

Security gaps, data silos, and runaway cloud sprawl are exposing the limits of legacy CRM systems and increasingly straining sales teams that rely on fragmented, patchwork software stacks to run ...

An e-commerce customer service support company is predicting a 45% increase in customer returns following Christmas, a development that will tax many retailers’ support systems and erode their holiday ...