Microsoft Dynamics 365 CRM stands out as a comprehensive AI-powered platform designed to meet the evolving needs of businesses. It excels in providing a unified yet secure solution that seamlessly ...

MapmyIndia Mappls and Zoho have announced an integration that brings mapping-led intelligence directly into Zoho CRM. The collaboration incorporates MapmyIndia’s Address Capture and Nearby Lead Finder ...

Frontline team efficiency. Service and operations teams resolve issues faster, reducing agent workload and improving customer satisfaction. 8x8, Inc. announced new AI-driven and omnichannel ...

DeepMind’s chief says he envisions Gemini as an operating system for physical robots. The company has hired Aaron Saunders to help make that a reality. The hire is a key part of DeepMind CEO Demis ...

Shares of 8x8 soared as much as 27.7% after the company reported strong quarterly results. Management also raised guidance for the next two quarters, suggesting robust momentum. Despite recent gains, ...

Business communications platform provider 8x8 has made its 8x8 Workforce Management, allowing organizations to forecast, schedule, and staff their contact centers across voice, chat, email, and other ...

New CRM integration eliminates data silos and keeps advisors’ CRM and marketing aligned—driving faster follow-up, cleaner compliance and smarter growth Snappy Kraken, the martech innovator dedicated ...

General Dynamics Land Systems and Anduril are teaming up to integrate Spark Radar on combat vehicles and other platforms. (Courtesy of Anduril) Anduril Industries is partnering with General Dynamics ...

PHILADELPHIA--(BUSINESS WIRE)--Phenom, an applied AI company that helps organizations hire faster, develop better and retain longer, announced the availability of the LinkedIn CRM Connect integration, ...

8x8, a customer experience (CX) platform provider, has added artificial intelligence-powered innovations across the 8x8 Platform for CX to help businesses respond in real time, personalize service at ...

Q1 service revenue was above the higher end of guidance, increasing 5% year over year after adjusting for the Fuze headwind. Gross margins are trending lower, leading to operating margin and cash flow ...

Google Ads added Zoho CRM as an official data source within its Data Manager, allowing advertisers to directly import customer and conversion data to power key campaign features. What’s new.