In what may be one of the more questionable uses of AI to date, Amazon announced on Wednesday that it will display AI-generated images of products within its shopping app based on users’ search ...

Colleen Aubrey, AWS senior vice president of Applied AI Solutions, speaks during the AWS re:Invent keynote about the company’s push toward AI “teammates” and agentic development. (Amazon Photo) LAS ...

Amazon Web Services Inc. said today it’s taking steps toward simplifying the creation of the underlying infrastructure for new autonomous artificial intelligence agents. With an update to its Amazon ...

Amazon has begun tightening internal controls on how its engineers use AI-powered coding tools, according to internal documents and company disclosures. The company is steering developers toward its ...

AI startups have released a flurry of automated e-commerce tools, or agents, that aim to change how people shop online. Amazon faces a dilemma of whether to work with agents or compete against them as ...

Artificial intelligence algorithms are coming to some of the most valuable real estate in retail: the Amazon.com Inc. search bar.

The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...

Amazon deepened its ties to OpenAI by committing to invest up to $50 billion in the ChatGPT maker. The companies also forged a new strategic partnership that will see OpenAI buy more of Amazon's ...