At this time, I would like to welcome everyone to the ServiceNow first-quarter 2025 earnings conference call. (Operator Instructions) Thank you. And I would now like to turn the conference over to ...

Call centers often evoke images of robotic voices and scripted responses, leading to a perception of impersonal, transactional interactions.

Two shootings have played out at recreational centers, which are supposed to be a safe haven. In just a matter of days, eight young people have been injured in shootings across the city.