The role of agentic AI has grown rapidly over the past several months as organizational leaders seek ways to accelerate AI ...

In today’s volatile, data-saturated world, making the right decision at the right time is the competitive edge busines ...

ServiceNow’s success has been rapid and organic. The firm already offers high-end enterprise-grade solutions and boasts elite-level customer retention of 98%. ServiceNow focuses on the largest ...

Pegasystems has long been considered a leader in BPM and a smaller player in CRM. Management sizes the market at $60 billion-$70 billion, which includes both CRM and BPM. We note that the Pega ...

SALT LAKE CITY — "Significant" transit service updates are coming to the Wasatch Front. Utah Transit Authority plans to add five new bus routes across Davis, Salt Lake, and Utah counties ...

Marc highlighted the importance of process intelligence and data quality, emphasising the role of task mining in identifying inefficiencies and improving business processes. Marc provided his top five ...

An agentic AI system can process customer requests ... which assists branch and business unit staff in handling inquiries related to deceased account settlements. It offers scenario-based query ...

JOHANNESBURG, April 3 (Reuters) - South Africa's pro-business Democratic Alliance party filed a court case challenging the legality of the budget process ... Africa's tax service from implementing ...