A Housing Ombudsman special investigation into Camden LBC has revealed a "severely flawed" complaint handling process which ...

A Housing Ombudsman investigation has found evidence of a “dismissive” attitude and a “defensive” culture at Camden Council ...

Official complaints about banks' handling of fraud have hit a quarterly record as the sector comes under new rules to ...

Massachusetts' state auditor issued a highly critical report Monday about how child abuse complaints are handled by the state ...

The U.K. Financial Conduct Authority has published a consultation on further temporary changes to handling rules for motor finance complaints. The ...

Adam Bandt will have to confront the bullying complaints made about Senator Dorinda Cox after the parliament support service ...

While the president-elect's education agenda has alarmed defenders of academic freedom and the separation of church and state ...

With the advent of new radio access technologies (RATs), the core network structure has become increasingly complex, posing ...

The UK's Housing Ombudsman has published a report titled 'Learning from severe maladministration', with a particular focus on ...

Burlington man charged with multiple offenses as century-old home succumbs to flames from misused coal fireplaces.

Less than half of shared owners are satisfied with the overall service from their social landlord, compared with seven in 10 ...

Arun District Council has seen its first ever finding of severe maladministration by the housing ombudsman. The findings were heard by members of the council’s housing and wellbeing committee at its ...