Havering Council breached complaint law after delays in handling a resident's parking concerns, the Housing Ombudsman has said.

B.C.'s Northern Health Authority is defending its handling of a complaint about pro-Palestinian social media posts the ...

Arthur Goldberg, strategic advisor at Pro I Solutions, explores how harnessing complaints effectively can turn a persistent ...

Super fund complaints around claims handling have more than tripled since 2019, with death benefit and insurance claims the ...

THE Bulawayo City Council is set to introduce an independent supervisory body to monitor and investigate reports and ...

The Scottish Legal Complaints Commission (SLCC) has reported its highest ever number of incoming complaints – 1,385 in ...

A CARLISLE man who was annoyed with the police’s handling of his complaint sent them an email saying: “Every time I seen an officer injured ...

Breach reporting is a key issue for brokers. The IBCCC says only about 63% of brokers report breaches. That number is worse ...

Following an investigation, OCR found that the district inadequately addressed student complaints, often handling cases ...

The finance regulator believes that firms who provide motor finance are likely to receive a high volume of complaints in ...

Sunderland City Council has been ordered to pay hundreds of pounds in compensation and apologise over the way it handled a ...