There’s an “urgent need for improved clarity, better and consistent complaint handling processes, and transparency” for ...

A Milwaukee County judge sentenced John Huff to two years in prison in connection with the accidental fatal shooting of a ...

The Canadian Council of Insurance Regulators (CCIR) has released its 2023 Annual Statement on Market Conduct (ASMC) Public Report, offering insights into the life and health (L&H) and property and ...

Arthur Goldberg, strategic advisor at Pro I Solutions, explores how harnessing complaints effectively can turn a persistent ...

The finance regulator believes that firms who provide motor finance are likely to receive a high volume of complaints in ...

The General Authority of Civil Aviation (GACA) issued an index for the classification of air transport service providers and airports based on the num ...

The Scottish Legal Complaints Commission (SLCC) has reported its highest ever number of incoming complaints – 1,385 in ...

This week's column addresses a range of issues faced by cooperative housing society (CHS/Society) members, including ...

(a) Submission of application for renewal of AFA to IPA [Clause 12A (3)]: The timeline is proposed to be relaxed from existing 45 days before the date of expiry of previous AFA to 90 days before the ...

The Justice Department has reached a settlement with a former federal prosecutor who filed a whistleblower complaint alleging ...

A CARLISLE man who was annoyed with the police’s handling of his complaint sent them an email saying: “Every time I seen an officer injured ...

Some home insurers are accepting as few as one in three claims and customers are being put through hell to get their properties fixed following fires, flooding and other traumatising experiences, ...