These three forces—intelligence, elasticity, and connection—are converging into a new operating model for marketing. AI is ...

Just like planning the perfect weekend in a new city, backward induction lets you navigate your CX strategy with intention.

I rely on data for clarity and risk transparency, but instinct shapes how I interpret it. My approach combines analytical ...

Ultimately, we are shifting to an environment where success lies in anticipating what customers want before they ask for it.

As is custom, here's a look at some of the top user stories across diginomica this year. Use cases are our bread and butter - and here we take a look at some of the most compelling project stories of ...

Centersquare by JKR won the much coveted prize of Best of Show at this year's Brand Impact Awards.

You know that playing music in the background adds to the ambiance of your retail store. So can you just plug in an AUX cord ...

These five trust-building tips turn skeptics into loyal advocates and give any business a durable competitive advantage.

Bairong Inc. (the "Company", "we" , "us" or "our" ; HKEX: 6608), a leading cloud-based AI turnkey service provider, today unveiled its enterprise AI Agent strategy where it introduced its Results as a ...

Try-before-you-buy isn’t just an in-store perk anymore—it's also part of today’s online shopping experience. Shoppers now ...

Businesses that blend traditional expertise with modern systems, transparency and customer education are gaining a powerful ...