The Choctaw Cultural Center won the 2025 Excellence in Customer Service Award. The director of development said this award ...

Certified Pre-Owned RV Program launches with full inspections and added protection, offering buyers peace of mind, ...

The latest report highlights staffing reductions, rising retirement claims and ongoing customer service and improper payment ...

PLDT Inc. was named a Network Transformation Icon for Growth at the 2025 Fast Mode Awards, making it the only ...

Amazon doesn't want other brands' AI agents on its site. But Amazon's AI agents are trawling the internet to sell products it ...

The GMA program will stop accepting new applications on March 31, 2026, at 11:59 p.m. All application packages must be complete and fully submitted through the Georgia Mortgage Assistance application ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Entergy Arkansas will hold a series of customer events Monday across Arkansas to connect customers with resources and community partners who can provide assistance and energy saving options.

Professor Watson announces the opening of enrollment for the next session of Ethics in the Workplace, a specialized course ...

I would rather talk to a person than an automated customer service call. I strongly dislike the menu option recording that says, “press 1 if …, press 2 if …, press 3 if … “ Almost 4 out of 5 customers ...

The firm receives its second consecutive client certification and seventh consecutive advisor certification Ameriprise Financial, Inc. (NYSE: AMP) has once again been recognized by J.D. Power for ...

As we enter year seven of the Delivery Service Partner (DSP) program, I'm so proud of how we've grown together—from an idea about how to empower aspiring entrepreneurs to a robust program supporting ...