You try to dot every “i” and cross every “t,” but errors can slip through. Those errors could be the reason your insurance ...

Insurance companies aren't experimenting with AI. They're deploying it at scale across three critical functions that directly ...

When insurance twice refused to cover a nearly $800,000-a-year drug that Paxton Pope’s doctor believed could dramatically reduce his frequent seizures, his family initially braced for a serious ...

The Merrimack Valley High School book challenge situation is a cautionary tale rooted in denial. I taught “The Perks of Being a Wallflower” by Stephen Chbosky in an English course to private school ...

Macy is a writer on the AI Team. She covers how AI is changing daily life and how to make the most of it. This includes writing about consumer AI products and their real-world impact, from ...

As health insurers increasingly rely on artificial intelligence to process claims, denials have been on the rise. In 2023, about 73 million Americans on Affordable Care Act plans had their claims for ...

The construction industry is one of the most dangerous professions in the country. In fact, in 2023, about 1 in 5 workplace deaths occurred in the construction industry and 38.5% of these deaths were ...

Los Angeles County has launched an investigation into State Farm’s handling of insurance claims, amid widespread complaints of delays and underpayments from policyholders impacted by the January Eaton ...

Pierce County resident Jeff Castor was seeking mental health treatment for a family member who was struggling. They found a facility covered by Castor’s insurance, but it wasn’t the right fit. So in ...

Labor Day of 2024, I got a spider bite. I went to the emergency at this hospital so I could get some antibiotics. I gave this hospital two forms of health insurance to cover the bill, Molina and ...